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1 Our Mission

Fab is Everyday Design.

Our Mission:
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2 Designers
We help our design partners showcase their life's work and sell to more than 12 million design-enthusiasts around the world.

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3 Company
We're building a different kind of company.
With a special group of people.
Come Join Us!
We're building a different kind of company... Ten Ways Fab is unique: 1 We are building the world's most loved store. We want to develop emotional relationships with our customers, to be their most trusted destination for design, and to deliver on our promise to make them smile every day. It’s a big vision, but we believe in it. 2 We believe that exciting design is everywhere—in every country, in every product category, and at every price point. We want people to find it all on Fab. Whether it’s $10 or $1000, if it’s special, we’ll sell it. If it makes people smile, we’ll sell it. Design isn’t just about precious objects; it’s about making great objects accessible to all. 3 Our team's mission is to put stuff on our site that makes people smile. We're quite serious about this. We believe that if we love it, our members will too, and sales will happen over time. We're guided by emotion, backed up by data, not vice-versa. 4 We build all of our own technology. 5 We strive to exist at the intersection of social + commerce + content. Fab is not about individual transactions. It’s about an exciting experience: discovering great designs, connecting with designers, and sharing those experiences with friends. There’s a lot of love to go around, and we’re just getting started. 6 We hire smart, ambitious, creative people who are ready to live the Fab culture.
Do you have what it takes to make people smile?
7 We challenge others to recruit away our team members. That challenges us to build the best, most rewarding, work environment in the world. 8 Our customer service reps are Crackerjacks.

adjective:
excellent

noun:
a person or thing of exceptional quality or ability.
[changed from crack (first-class) + jack1 (man)]

Their job is to make you smile.
9 We're transparent. We love sharing data and stories about our company's development. We believe that the more others know about us, the better they will understand what we're up to. Check out our CEO's blog. 10 Despite our rapid growth, we spend most of our time internally celebrating our challenges. We focus more on why we suck than on why we're doing well. We really do believe that what challenges us makes us stronger.
4 Get Help
Top 10 Questions About Fab
  • 1 What is Fab’s return policy? Our number one priority is to make you smile. If you get something that doesn’t make you smile, you can return it within 30 days of purchase. The return shipping charges are on us! You can check out the full terms of our Return Policy here.
    If your order arrives in anything less than perfect condition, contact our Crackerjack Team and we’ll work to replace it or issue you a full refund.
  • 2 Where does Fab ship? Fab ships to any street address in the United States, including Hawaii and Alaska. We can also ship a selection of our products to Canada and Australia. At the moment, we’re not able to make our way to PO Boxes, APO addresses, or Puerto Rico (but we’re working on it!).
    Traveling to Europe soon? Fab also ships to 25 countries across the EU.
  • 3 What are your hours of operation? The Fab website and mobile apps are available 24 hours a day, 7 days per week.
    Fab also employs a team of Crackerjacks whose sole mission is to do whatever it takes to help our customers LOVE their every interaction with Fab. You can call the Fab Crackerjacks free of charge at 877­.463­.4322 Monday through Friday from 8 AM to 8 PM EST and Saturday from 9 AM to 6 PM EST. If you have a question outside of these hours, please Email us and we will get back to you faster then you can say Crackerjack! Well, maybe not that fast but we promise to get back to you really soon. You can also tweet at @FabCrackerjacks.
  • 4 How can I find more information about a product? If something catches your eye, click on it to go to the product details page. Here you can find pictures alongside the nitty gritty specs of the product in the “More Details” section. Not seeing the information you’re looking for? Get in touch our Crackerjack team, and we’ll find the answer for you!
  • 5 How do I remove something from my cart? On the site: click the shopping cart icon in the upper right corner of the page. Click the grey “x” to the right of the item name and voila! It’s gone.
    On the app: click the shopping cart at the bottom of the screen and then click the pencil icon to edit the contents of your cart. A grey “x” will appear next to the items in your cart - click the x next to the item you want to remove.
  • 6 How can I check on the status of my order? To view the status of your order log into your Fab account and visit your My Orders page to see exactly what stage your order is in on its journey to you. We’ll also send you an email with tracking info when your order ships.
  • 7 How can I edit my shipping address? Shipping addresses can always be added, removed, and edited on your Account Information page. You can also edit your shipping information at checkout. Just click the pencil icon next to your shipping address before you place your order.
    If you need to change the shipping address on an order that’s in progress, contact our Crackerjack team.
  • 8 When does Fab charge me for my order? We don't charge you until the items on your order ship. When you first place your order, we’ll process an authorization for the full amount. An authorization simply reserves the amount for when we do ship your order without taking the funds out of your account. Once your order ships, we’ll make the charge complete.
  • 9 How do I return an item? We want you to absolutely love your Fab purchase, but we understand that sometimes things just aren’t right. If you’d like to return your items for a refund, simply go to your My Orders page and click “Return this Item” to the right of the item you wish to return.
    If you need to see about getting an item replaced or exchanged, please contact our Crackerjack Team.
  • 10 Why isn’t my tracking number working? We send you a shipping notification email right when your order is shipped, but it can take up to 24 hours for your tracking number to start showing the progress of your order. Please check back later to see your order moving, or get in touch with us if you need anything else.
View more common questions
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5 Blogs
Recent Posts
published 09Apr Design Notes From the Fab Team
The Fab Guide To Better Beaching

April is in full swing, guys—if April means getting soaked in impromptu downpours and scrambling to file our taxes on time. But it also means gearing up for summer without looking like total fools, so we’ll take it.

Today, we launch Vertty Beach Towels, which are—in the collective opinion of Fab’s sunning enthusiasts—redefining beach going as we know it. Hailing from Portugal and made with the mantra “Try a new angle,” these textiles are distinguished by a striking multifaceted shape that folds into an easy-to-tote triangle, complete with a matching box.

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But that’s just tip of the sand dune, friends.

Each Vertty towel is 10% larger than your average beach towel, yet 30% lighter. The secret is the company’s proprietary material called Ketten, which features a net polyester core and cotton exterior. The cotton absorbs moisture as you towel off, but the core stays dry. That means no more soggy treks home, or awkward attempts at hanging your towel out the car window as you drive. (That never works.) Isn’t leaving enough of a bummer already?

So in the spirit of enjoying the best of the beach without the typical hassles, we’ve compiled a list of solutions for the months of sand-and-surf ahead. 

Vertty Beach Towel: Trade soggy, heavy, and all-around inferior towels for this sliver of Portuguese innovation. It even includes a waterproof pocket for small valuables.

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Beach Thingy: This brilliant backrest stakes into the sand (just like your umbrella), saving you the clunky mess of folding chairs. Set it up behind your Vertty towel and take your throne. 

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Vino 2 Go: The beach is no place for your finest crystal chalices. This to-go goblet makes it easy to sip on a crisp Pinot Gris as you watch the sunset (and, if necessary, make a spill-free getaway from the fun police).

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WOW Speaker: This portable sound system is Bluetooth-enabled, so you can keep your iPhone stowed away and sand-free … and still share that epic Bob Marley playlist with your neighbors.

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The Net Bag: This spacious tote has a net-like construction that won’t collect sand in the bottom. (It’s also big enough for a volleyball, should you be so ambitious.) Throw in all of the above—plus your strongest bottle of SPF—and go.

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So what if your toes have yet to see the light of day this year? Soon you’ll be digging them into the warm sand, unable to recall a time when you were anything but barefoot. Be ready, beach bums.

 —Kate Canary

published 01Apr Design Notes From the Fab Team
Where Old + New Align: Joe Doucet for Odabashian

From an outside perspective, Odabashian and Joe Doucet appear to have little in common. The former is a legendary American rug brand with nearly a century of production under its belt; the latter is a contemporary design powerhouse who dances among disciplines with ease. Their crossing of paths seems unlikely, at best—but then again, brilliance often means beating the odds.

The Common Thread

Founded in 1921 and family-run to this day, Odabashian has a bit of a traditional reputation (albeit a glowing one). Even its artisanal relationships in Turkey, India, Pakistan, Nepal, and along the Silk Road are several generations deep.

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But a history of handcraft is just one-half of Odabashian’s success. It is committed to creating textiles that are totally unique—each one inimitable in its development and story. For decades, bespoke designs for hotels, museums, and retailers have been the company’s livelihood. It taps architects, graphic designers, and other innovators around the world for the concepts, which master artisans eventually bring to life.

With innovation and partnership in its DNA, Odabashian has long been poised to make its debut in the modern home. Enter Joe Doucet: A multidisciplinary designer who has emerged as a pivotal figure in the future of interiors. Among his numerous honors are a 2012 Good Design Award for furniture and a 2014 Cooper-Hewitt/Smithsonian National Design Award for product design.

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Joe Doucet’s Toaster for Braun

Driven by concept, Doucet is undaunted by new disciplines or unfamiliar mediums—in fact, he embraces them. Such is the case with his Align Rug, designed for Odabashian in 2013.

Tradition + Technology

Align’s crisp, graphic design appears computer-generated, but it actually mirrors the hand knotting method used to construct it. This traditional technique is based around a series of small grids, each approximately 2 mm x 2 mm in size. Doucet’s pattern parallels this formation in a giant, magnified framework.

Linear and precise, Align marks the intersection of two opposing inspirations: ancient technique and modern technology. Therein lies its beauty. 

Unmatched Materials

Rivaling the rug’s visual virtues is its texture. Each grid line consists of luminous banana silk, which begs to be traced by the toes. A dark backdrop of the finest New Zealand wool lends strength and weight without compromising softness.

Like everything else about it, the impulse to walk barefoot all over the Align Rug is entirely by design.

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One Year Later

Having first debuted at WantedDesign in Spring 2013, Align is enjoying a highly anticipated re-launch in three Fab-exclusive colors—two of which were specially designed with our collections in mind.

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With that, we welcome back the Align Rug—as it has never been seen before.

Kate Canary

published 20Feb Design Notes From the Fab Team
My Heart Goes Boym!

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Today, we’re celebrating couples on Fab by highlighting designing husband-and-wife teams like AminimalDeny Design Rifle PaperYellow Owl and Vintage Marquee Lights

But we also wanted to put the spotlight on another talented twosome , Constantin and Laurene Leon Boym of Boym Partners. This designing duo has lived and worked together since 1989, and together they have created some of the most intriguing, clever and strikingly beautiful products in contemporary U.S. design.

We caught up with them to quiz them about how they have managed to pull off 25 years of creative and marital bliss.

What was your first collaboration?

Constantin: It was a project that we made for an IDSA competition called A New Writing Instrument that ended up winning first prize. It was called “Edible Pencils,” and the idea came from people chewing on their pencils.

Laurene: We thought, why shouldn’t one be able to eat the whole pencil? So we made it out of biscotti dough with an edible charcoal as the “lead.” It was a playful and ironic take that ended up getting a lot of attention.

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So, then, since you were so successful together you decided to create more things?

L: No! It actually wasn’t an enjoyable experience and we were like “We’re never gonna do this again!” and worked on separate projects for a long time. It wasn’t until 1995 that we started collaborating again.

How come?

C: It was unplanned. We were both off doing different things, but I had started designing tableware for the German company Authentics, and Laurene became very engaged in that work. Among other things, we created a collection of plastic containers that became huge mass-market hits and are now included in the permanent design collection at MoMA.

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So what is it about your creative chemistry that makes the two of you so good together?

L: We complement each other. We love pop culture and have the same taste and similar empathy. That’s what connected us from the beginning.

C: But we also have differences: I’m from Russia, she’s 100% American; I started as an architect, she has a fine art background. It’s like a band, you need different sounds to come together.

L: We try to have a lot of fun, and not be too serious about our work. We treat a design object like a person, as it has its own character. And since humor is a well-regarded quality in a person, we think it’s a great attribute for an object, too.

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How do you separate your life and work?

L: Oftentimes when we speak to other designer couples who collaborate, they complain that they work all the time. You have to get out of your work sphere. We make sure to get out to see movies, theatre, art exhibits. For the work that we do, we have to be in touch with contemporary culture.

C: I also like to follow music and sports—you can’t be 100% locked in to this rarefied design existence. You have to bring the world into your design if you want your design to be part of the world. 

 

 

 

published 07Feb Design Notes From the Fab Team

It’s a scientific fact as fundamental as gravity. In romance, every yin needs its yang…or in the immortal words of Lady Abdul, opposites attract.

What better time to explore this confounding phenomenon than XOXO—Fab’s celebration of all things d’amour?

SPOILER ALERT: Some totally-saw-it-coming movie romances revealed ahead. 

Baby & Johnny

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It’s not called Family-Friendly, Sensible, Adequately Clothed Dancing, people. It’s called Dirty Dancing—and Baby is anything but. Yet as soon as she sets eye on Johnny, the rough-and-tumble guy with a heart of gold, an epic love story (and stellar 1980s soundtrack) begins to unfold. A glimmer of goody-goody in Swayze’s hunky gaze might have prevented the passion that pushes Baby past her comfort zone to have—wait for it—the time of her life. 

Billy Joel & Christie Brinkley

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An uptown girl and a downtown man can only find lasting love in peppy pop songs right? Perhaps, but supermodel sophisticate Christie Brinkley and trouble-prone piano man Billy Joel had a decade-long romance, which is embodied by everyone’s favorite up-tempo tune. Divorce or no divorce, that song is immortal.

Julie & Tootsie

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To be fair, these two never actually get together. But unbeknownst to Julie (Jessica Lange), her romance with actor Michael Dorsey (Dustin Hoffman) is budding throughout this friendship with Dorsey’s convincing drag persona, Dorothy Michaels.

When all is revealed, Michael aptly summarizes their unlikely love affair: “I was a better man with you, as a woman…than I ever was with a woman, as a man.”

Need we say more?

LiLo & Samantha Ronson

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It took everyone’s favorite “mean girl” a while to publicly acknowledge her relationship with the edgy English songwriter-turned-Hollywood DJ. But Ronson’s enigmatic air was a refreshing foil to Lohan’s spotlight-loving persona—and how better to shed that Disney reputation once and for all than trysting with a disc-spinning bad girl?

Kermit & Miss Piggy

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Species is just one of the fundamental differences between these two. Personality-wise, they’re like oil and water—Miss Piggy a brash, buxom blonde hog who’s obsessed with fame and Kermit a sweet, submissive amphibian who likes to sing about rainbows and stuff. Still, the two have been inextricably linked since he purportedly set a single webbed foot in her spotlight during a Muppet Show rehearsal in the ’70s.

The state of their relationship has remained dubious at best, but according to MuppetWiki, the two admitted to being together as recently as 2012, on an episode of “Late Night with Jimmy Fallon.” Mazel tov, Muppets.

But can true love really be so black-and-white? Check out the Opposites Attract Shop on Fab.

—Kate Canary

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